Question 1

What services does Ali Murtaza & Company provide?

Accepted Answer

Ali Murtaza & Company provides comprehensive insurance services including loss adjustment, risk inspection, valuation, legal advisory, engineering consultancy, marine hull & cargo inspections, and risk evaluation services across Pakistan and internationally through our partnerships.

Question 2

How long has Ali Murtaza & Company been in business?

Accepted Answer

Ali Murtaza & Company has been providing insurance services for over 46 years, since 1972 when our Chief Executive Mr. Ali Murtaza Chaudhry established the first workplace in Multan, Pakistan.

Question 3

What types of insurance claims does AMC handle?

Accepted Answer

We handle a wide range of insurance claims including fire insurance, marine hull & cargo, motor vehicle claims, machinery breakdown, property & pecuniary, construction-related (CAR/EAR), personal accident, and miscellaneous insurance matters.

Question 4

Does AMC operate internationally?

Accepted Answer

Yes, through our strategic partnership with Xiangstar Surveyors & Loss Adjusters of China, we have expanded our global presence. We can provide services across Asia, Europe, North America, and Australia, making us the only company in Pakistan with a Chinese loss adjusting joint venture.

Question 5

How can I request a consultation with Ali Murtaza & Company?

Accepted Answer

You can request a consultation by filling out the contact form on our website, calling our offices directly, or using the WhatsApp button to connect with our team instantly. We have offices in Lahore, Karachi, Multan, Faisalabad, and Islamabad to serve you.

Question 6

What makes AMC different from other loss adjusters in Pakistan?

Accepted Answer

Our competitive edge comes from our 46+ years of experience, highly skilled professional team, productive service with swift response times, and customer-focused strategy. Our innovative claims handling techniques have been recognized by both local insurers and international re-insurers and brokers.

Question 7

What is the process for filing an insurance claim through AMC?

Accepted Answer

When you file a claim through AMC, our process includes initial assessment, documentation review, on-site inspection if necessary, damage evaluation, policy coverage analysis, and final report preparation with settlement recommendations. We work efficiently to ensure fair and timely claim resolution.

Question 8

What qualifications do AMC's loss adjusters have?

Accepted Answer

Our loss adjusters are SECP qualified in various categories including Fire, Motor, Marine, and Machinery Breakdown. Many are members of the Institute of Surveyors & Loss Adjusters of Pakistan and have decades of experience handling complex claims across different industries.

Question 9

How does AMC handle international claims?

Accepted Answer

For international claims, we leverage our partnership with Xiangstar and our global network to provide seamless cross-border services. We coordinate with local experts in the relevant jurisdiction while maintaining our high standards of service and communication throughout the process.

Question 10

What industries does AMC specialize in?

Accepted Answer

We have expertise across numerous industries including manufacturing, textiles, real estate, shipping and logistics, automotive, construction, energy, and commercial properties. Our specialized teams understand the unique challenges and requirements of each sector.

Question 11

How long does the typical claim process take?

Accepted Answer

The duration of a claim process varies depending on complexity, but we strive for efficiency in all cases. Simple claims may be resolved within days, while more complex cases involving extensive damage assessment or multiple parties might take several weeks. We always keep clients informed about timelines and progress.

Question 12

Does AMC provide pre-loss risk assessment services?

Accepted Answer

Yes, we offer comprehensive pre-loss risk assessment services to help clients identify potential vulnerabilities before incidents occur. Our risk inspection team can evaluate your facilities, operations, and procedures to recommend preventive measures that may reduce future claims and losses.

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